FAQs

SensOn is an AI-powered intimate wellness system designed for adult women. It combines the SensOn S1 device with an app-based experience that coordinates sound, narrative, and device response along a timed experience flow. Once connected, you can select a scenario or character and enjoy a hands-free experience that adjusts based on interaction and selected settings.

Each SensOn S1 package includes the Core unit, clitoral stimulator, vaginal stimulator, nipple stimulator, a main charging case, a USB-C charging cable, and a user manual. All components are designed to work together as a complete system.

Yes. The SensOn app is required to connect and control the device. You'll need to download the app, enable Bluetooth, and follow the in-app instructions to pair your SensOn S1.

Press and hold the power button on the Core to turn it on or off. The nipple stimulator has its own power button and must be turned on separately. Both devices enter standby mode when powered on.

Yes. SensOn is designed to be intuitive and adjustable. Start with lower intensity settings and explore at a pace that feels comfortable. SensOn is not recommended for users with implanted medical devices, during pregnancy, or in cases of recent surgery, infection, or known material sensitivities.

SensOn provides up to 90 minutes of use at the highest intensity. Actual usage time may vary depending on your settings and interaction.

SensOn can be used around water, but full immersion is not recommended. Avoid direct exposure to running water. Always follow the waterproof guidelines, ensure the device is completely dry before charging, and never use the device while it is charging. Keep the charging case and USB-C cable completely dry at all times.

SensOn can be used around water, but full immersion is not recommended. Always follow the waterproof guidelines and keep the charging case completely dry.

SensOn is made from body-safe silicone and ABS materials. All components are intended for safe adult use when used according to the instructions.

If you experience discomfort, irritation, or pain, discontinue use immediately. Everyone's body responds differently. If symptoms persist, consult a qualified medical professional.

Place all components into the main charging unit and connect it to a power source using the USB-C cable. Do not use the device while it is charging.

Clean the device before and after each use using warm water and mild, unscented soap. Do not use alcohol, solvents, or abrasive cleaners. Make sure all components are completely dry before storing.

SensOn comes with a one-year limited warranty from the date of purchase. The warranty covers manufacturing and material defects, but does not cover normal wear and tear, improper use, accidental damage, or unauthorized disassembly.

SensOn protects user data in accordance with applicable privacy laws and industry standards. Details are available in our Privacy Policy. We do not sell personal information. Users may manage privacy preferences, request data access or deletion, and opt out of analytics or personalized recommendations at any time within the app.