Privacy Policy

This Privacy Policy ("Policy") explains how Sensa Something Inc., a Delaware corporation ("Senson," "Company," "we," "us," or "our"), collects, uses, and discloses information about you when you access or use our websites, mobile application, connected devices, software, firmware, and any related services (collectively, the "Services").

By using the Services, you acknowledge that you have read and understood this Policy. If you do not agree, please discontinue use of the Services.

We collect information directly from you, automatically when you use the Services, and from third parties.

A. Information You Provide

This includes:

Account Information

• Email address, username, password, age confirmation
• Optional profile details you choose to provide

Content Interactions

• Messages, scenes, prompts, choices, preferences, and other content you input
• Interactions with AI-generated characters, scripts, or storylines
• Voice recordings if you enable voice features
• Feedback, reports, ratings, and communications with support

Purchase Information

• We receive confirmation of purchase, subscription status, and transaction records from payment processors.
• We do not store full payment card numbers.

B. Information Collected Automatically

When you use the Services, we collect:

Device & Technical Data

• IP address, device identifiers, OS version, browser type, app version
• Device connectivity with Senson hardware (where applicable)
• Log data, performance metrics, crash data

Usage Data

• Interaction activity within the app, including features accessed, time spent, frequency of use
• Clicks, navigation patterns, content views, scenario engagement
• Date/time of access

Cookies & Tracking Technologies

• Cookies, SDKs, pixels, and similar technologies used for authentication, personalization, and analytics

See our Cookie Policy for more information.

C. Information From Third Parties

We may receive information from:

• Authentication partners (if you use third-party login)
• Analytics and measurement partners
• Marketing or attribution partners
• Device manufacturers for pairing and functionality purposes
• App stores regarding downloads or subscription status

We use your information to operate, maintain, and improve the Services, including to:

Provide Core Functionality

• Operate the app, website, devices, and AI interactions
• Maintain your account and preferences
• Deliver personalized content and character responses

Improve and Develop Services

• Enhance AI model performance using aggregated or de-identified data
• Fix bugs, conduct analytics, and optimize system performance

Personalization

• Recommend content, scenarios, or characters based on your inputs
• Customize your in-app experience

Communications

• Send service updates, account notifications, and security alerts
• Send marketing communications where permitted (opt-out available anytime)

Safety & Legal Compliance

• Detect and prevent fraud, misuse, or unauthorized activity
• Enforce our Terms of Service
• Comply with legal obligations, lawful requests, and regulatory requirements

AI Training

We may use de-identified data to improve AI models and system quality.

We do not use personal information for AI training where prohibited by applicable laws.

We may disclose information in the following situations:

A. Service Providers

We share information with trusted vendors who perform services such as:

• Cloud hosting
• AI service infrastructure
• Analytics and measurement
• Customer support
• Payment processing
• Device connectivity and firmware operations

These companies are authorized to use information only as needed to provide services to us.

B. Affiliates

We may share information with our affiliates for internal business operations.

C. Legal and Safety Requirements

We may disclose information if required to:

• Comply with laws, subpoenas, or government requests
• Protect safety, rights, or property of Senson, our users, or the public
• Investigate and prevent fraud or misuse

D. Business Transfers

Information may be transferred in connection with a merger, sale, financing, or acquisition.

E. With Your Direction or Consent

We may disclose information when you instruct us to do so.

F. Public Content

If you create or opt to share public scenes, stories, or characters, such content may be visible to other users.

A. Access and Control

You may:

• Update or correct your profile information
• Delete your account
• Change settings related to preferences and cookies
• Manage permissions (notifications, microphone, Bluetooth, etc.)

B. Marketing Communications

You may unsubscribe at any time using links in marketing emails.

C. Rights Under Applicable Law

Depending on your jurisdiction (e.g., California, EEA, UK, certain U.S. states), you may have rights to:

• Request access to your personal information
• Request deletion or correction
• Receive a portable copy
• Opt out of targeted advertising or sale/sharing of personal information
• Restrict or object to certain processing
• Withdraw consent where applicable
• Exercise privacy rights without discrimination

To submit a request, contact us at privacy@senson.ai.

We may request identity verification.

The Services are intended only for adults 18 and older.

We do not knowingly collect personal information from minors under 18.

If we discover such information, we will delete it promptly.

We retain personal information for as long as necessary to:

• Provide the Services
• Maintain your account
• Meet legitimate business or legal requirements
• Resolve disputes and enforce policies

We may retain aggregated or de-identified data indefinitely.

Our Services may contain links to external websites or platforms.

Their privacy policies govern their data collection and practices.

We are not responsible for third-party content or privacy standards.

We may update this Policy from time to time.

If we make material changes, we will provide notice consistent with applicable laws (e.g., app notice or email).

Your continued use of the Services indicates acceptance of the updated Policy.

If you have any questions about this Policy or your privacy rights, contact us at:

• Sensa Something Inc.
• 11223 RUSH ST, Ste I
• South El Monte, CA 91733
• United States
• Email: privacy@senson.ai